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ProMedica encouraging less severe patients to go to Urgent Care

With recent overcrowding, ProMedica is encouraging less severe patients to visit their Urgent Care stations (WNWO).

With more than 585 patients during its high point, ProMedica is encouraging less severe patients to go to their Urgent Care facilities, instead of the emergency room.

"Today, we saw a tipping point, and decided to open up our Hospital Incident Command System," said Greg Braylock, Jr., Associate Vice President of Operations.

ProMedica's Urgent Care facilities are located in Toledo (two locations), Maumee, Holland, Sylvania, Perrysburg and Oregon.

The Ohio Department of Health told NBC 24 what parents should be looking for in the recent outbreak of influenza.

"The symptoms that parents want to look out for include a fever, a cough, sore throat, body ache, headaches, chills and fatigue. If their children are experiencing any of those symptoms, we recommend they go to their healthcare provider's office right away," declared Melanie Amato, Assistant Communications Director at ODH.

While ProMedica is encouraging patients to visit Urgent Care during non-emergencies, doctors say the overcrowding in the ER has had no effect on their treatments.

"Our care has not been compromised in any way, shape, or form here because of volume. We are taking significant steps to address this volume. We are reassessing the volume we are taking, and if we have to take any other measures, we certainly have those in the works," exclaimed Vice President of Medical Affairs, Dr. Dave Mierzwiak.

Since the beginning of the flu season on October 1st, the Toeldo-Lucas County Health Department has reported 181 people have ended up in the hospital.

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