Toledo water customers' rights focus of public hearing

Toledo water customers are encouraged to attend a public hearing.

If you're a water customer in the city of Toledo, listen up.

Toledo City Councilwoman Lindsay Webb is pushing for legislation that would put more rights into the hands of the city's public utilities customers.

Residents who have experienced issues with water service are encouraged to attend a Toledo City Council Public Utilities hearing on Tuesday, Oct. 22 at 5 p.m.

Webb has put three pieces of legislation before the council that address creation of a customer bill of rights, an appeal board not solely controlled by the Department of Public Utilities, and an extended required notification time for water shut off at non-owned property.

The measures are intended to address Toledo residents who have appealed water bills, tried to find information on their rights as customers, and those that have had water shut off by landlords who cannot pay the water bill.

The hearing will take place inside Council Chambers on the first floor of One Government Center in downtown Toledo.